Cloud Architecture Assessment Demand Management Financial Management and Business Impact Risk Management Service Design Phase Service Catalog Management Orchestration Security Network Configuration and Change Management SLA Billing and Chargeback Service Transition Phase Service Operate Phase Service Desk Function Incident Management Problem Management Service Fulfillment Service Provisioning Event Management Access Management Service Orchestration Cloud End-to-End Architecture Model Architecture Assessment Business Requirements Availability Management Capacity Management Service-Level Management Supplier Management Service Continuity Management Transition Phase Operate Phase CSI Optimization Phase Cloud End-to-End Monitoring Flow Service Assurance Architecture Fault Management Cisco Data Center Network Manager Cisco UCS Manager Cisco Fabric Manager System Cisco Application Networking Manager Cisco Info Center Use Case s Performance Management Use Case 2: Validate RA Use Case 3: Validate NetVoyant Billing and Chargeback Terminology Billing Chargeback Rating and Charging Billing Mediation Pay-Per-Use Cloud Consumers and Providers Cloud Consumers Cloud Providers Cloud Services Billing Considerations Infrastructure as a Service Platform as a Service Software as a Service Cloud Order-to-Cash Process Flow Billing and Charging Architecture IaaS Service Composition Developing and Offering Cloud Products Provisioning and Activating Services Persisting Service Data On-Boarding Resources: Building the Cloud Modeling Capabilities Modeling Constraints Resource-Aware Infrastructure Adding Services to the Cloud Provisioning the Infrastructure Model Provisioning the Organization and VDC Creating the Network Container Creating the Application Workflow Design Creation and Placement Strategies Service Life Cycle Management Incident and Problem Management Request Fulfillment Operations Management The Cloud Service Desk Continued Service Improvement Tetris and the Cloud Cloud Capacity Model Network Model Compute Model Storage Model Data Center Facilities Model Cloud Platform Capacity Model Demand Forecasting Procurement in the Cloud The Cloud User Interface Providing User Self-Care Integration Providing an Open API Maturity Models A Cloud Maturity Model Using the Cloud Maturity Model Cisco Cloud Enablement Services Company Profile Business Goals Cloud Strategy Cloud Maturity IT Platform Cloud Reference Model Private Cloud Services Orchestration and Automation Transition Architecture Telco Solution Solution Network Architecture Orchestration Architecture Out-of-the-Box Services Diggit Service Requirements Venkata Josh Josyula , Ph.
He has more than 25 years of diverse experience in network management for telecommunications and IP in a variety of positions, including systems engineering, technical marketing, consulting, customer management, and deployment. Josh has been with Cisco for 11 years and, prior to that, worked at Bell Laboratories as a distinguished engineer.
Malcolm Orr B. Malcolm focuses on advising telecommunication companies and large enterprise clients on how to architect, build, and operate NGN and cloud platforms. Malcolm has more than 18 years in the IT industry, of which the past 5 years he has spent at Cisco involved in architecting and delivering complex solutions to various clients. He currently is the lead architect for a number of Tier 1 public cloud projects within Cisco. Prior to joining Cisco, Malcolm was a principal consultant at AMDOCS, working on the BT 21CN transformation, and he was one of the founders and the technical director of Harbrook Consultants, a consulting firm specializing in network and system management.
Cloud Computing 9. Service Models Cloud Adoption and Barriers Return on Investment and Cloud Benefits Typical Design Patterns and Use Cases Design Patterns Cloud Use Cases Deployment Models IaaS as a Foundation Cloud Consumer Operating Model Architecture Architectural Building Blocks of a Data Center Industry Direction and Operational and Technical Phasing Phase 3: Service Automation Phase 4: Utility Computing Model Phase 5: Market Design Evolution in the Data Center Virtualization of Network Services Multitenancy in the Data Center Service Assurance Evolution of the Services Platform Classification of IT Services and Information Risk Assessment and Classification of Information Governance, Risk, and Compliance in the Enterprise Governance Risk ISO Compliance Assessment and Classification of Services Four Cornerstones of Cloud Economics Market and Technology Development Information Growth and Complexity Technology and Products Unified Network Services Virtual Extensible Local-Area Network Data Center Interconnect Evolution Systems, Platforms, and Services Cisco Intelligent Automation for Cloud Open Source Projects Infrastructure Evolution to Support Cloud Services Intelligent Cloud Platform Cisco Network Positioning System Evolution Toward Hybrid and Community Clouds Standards Information Technology Infrastructure Library ITIL Version 2 ITIL Version 3 Service Strategy Service Design Service Transition Service Operation Continuous Service Improvement Building Cloud Models Using Standards Cloud Reference Architecture: Process Model Cloud Framework and Management Model Resource Control Layer Resource-Abstracted Virtualization Layer Physical Resource Layer Management Reference Architecture Cloud Provider Challenges Service-Oriented Architecture Integration Enablers Service Strategy Phase Cloud Architecture Assessment Demand Management Financial Management and Business Impact Risk Management Service Design Phase Service Catalog Management Orchestration Security Network Configuration and Change Management SLA Billing and Chargeback Service Transition Phase Service Operate Phase Service Desk Function Incident Management Problem Management Service Fulfillment Service Provisioning Event Management Access Management Service Orchestration Cloud End-to-End Architecture Model Architecture Assessment Business Requirements Availability Management Capacity Management Service-Level Management Supplier Management Service Continuity Management Transition Phase Operate Phase CSI Optimization Phase Cloud End-to-End Monitoring Flow Service Assurance Architecture Fault Management Cisco Data Center Network Manager Cisco UCS Manager Cisco Fabric Manager System Cisco Application Networking Manager Cisco Info Center Use Case s Performance Management Use Case 2: Validate RA Use Case 3: Validate NetVoyant Billing and Chargeback Terminology Billing Chargeback Rating and Charging Billing Mediation Pay-Per-Use Cloud Consumers and Providers Cloud Consumers Cloud Providers Cloud Services Billing Considerations Infrastructure as a Service Platform as a Service Software as a Service Cloud Order-to-Cash Process Flow Billing and Charging Architecture IaaS Service Composition Developing and Offering Cloud Products Provisioning and Activating Services Persisting Service Data On-Boarding Resources: Building the Cloud Modeling Capabilities Modeling Constraints Resource-Aware Infrastructure Adding Services to the Cloud Provisioning the Infrastructure Model Provisioning the Organization and VDC Creating the Network Container Creating the Application Workflow Design Creation and Placement Strategies Service Life Cycle Management Incident and Problem Management Request Fulfillment
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